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Privacy Policy

A legal disclaimer

The information provided on this website (www.hotelvelina.in) is for general informational purposes only. While Hotel Velina strives to ensure that all details, prices, and descriptions are accurate and up to date, errors and omissions may occur. Room availability, rates, and offers are subject to change without prior notice.

Hotel Velina shall not be held liable for any direct or indirect loss, damage, or inconvenience arising from the use of this website or reliance on the information provided herein. All bookings are subject to the hotel’s terms and conditions, and confirmation is only valid once officially acknowledged by Hotel Velina.

External links, if any, are provided for convenience and do not signify endorsement. Hotel Velina is not responsible for the content or reliability of linked websites.

By using this website, you agree to the above disclaimer and the hotel’s policies on booking, cancellations, and privacy.

Privacy Policy 

Effective Date: October 2025

Hotel Velina (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.hotelvelina.in or make a reservation with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, and postal address.

  • Booking Information: Dates of stay, room type, number of guests, and special requests.

  • Payment Information: Credit/debit card or UPI details (processed securely through authorized payment gateways).

  • Technical Information: IP address, browser type, device information, and cookies to enhance user experience.

2. How We Use Your Information

We use your information to:

  • Process reservations and payments.

  • Communicate booking confirmations or offers.

  • Improve our services and website performance.

  • Comply with legal and regulatory requirements.

3. Data Protection and Security

We take appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. All payment data is encrypted and processed through secure channels.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share limited details with:

  • Authorized service providers (e.g., booking engines, payment processors).

  • Legal authorities, if required by law or court order.

5. Cookies

Our website may use cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.

6. Third-Party Links

Our website may include links to third-party sites. Hotel Velina is not responsible for their privacy practices or content. We encourage you to review their respective privacy policies.

7. Your Rights

You have the right to access, update, or request deletion of your personal information by contacting us at info@hotelvelina.in.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 Email: hotelvelina@gmail.com
🏨 Hotel Velina, Opposite Railway Station Road, Mohalla Afganaan, Near Private Bus Stand, Dhampur, District Bijnor, Uttar Pradesh – 246761, India.

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