At Hotel Velina, we are committed to ensuring that our website and property are accessible to all guests, including those with disabilities. We strive to provide a welcoming experience where everyone can enjoy our services comfortably and independently.

Accessibility Statement

Website Accessibility

We aim to make our website www.hotelvelina.in easy to navigate and accessible to all users. Our site is designed to be compatible with major browsers and assistive technologies. We continuously work to improve accessibility features such as:

Clear navigation and readable fonts.
Alternative text for important images.
Proper color contrast for text and backgrounds.
Mobile-friendly responsive design.

Property Accessibility

Hotel Velina makes every effort to accommodate guests with special needs. While the level of accessibility may vary depending on room type and property structure, our team is always ready to assist with:

Ground-floor room access (subject to availability).
Assistance with luggage and mobility needs.
Providing information or support for any special requirements prior to arrival.

Declaration of Partial Compliance

Hotel Velina strives to maintain full accessibility and usability standards across its website (www.hotelvelina.in). However, certain sections or features may contain third-party content, links, or booking widgets that are beyond our direct control. As a result, we declare partial compliance with accessibility standards for such third-party elements.

We are continuously working with our service providers to improve accessibility and ensure a seamless experience for all users. If you face any accessibility issues while using third-party content, please contact us at info@hotelvelina.in for assistance.

Accessibility Arrangements in the Organization

At Hotel Velina, we are committed to creating an inclusive environment for all our guests and staff. Our accessibility arrangements are designed to ensure comfort, convenience, and equal access to services for individuals with diverse needs.

Key accessibility features and arrangements include:

Ground-floor room options for guests with limited mobility (subject to availability).
Staff assistance for check-in, luggage handling, and navigation within the property.
Clear signage and easy-to-read information displays in public areas.
Readily available support for guests requiring special arrangements or additional time during check-in/check-out.
Training of staff to provide courteous and respectful assistance to differently-abled guests.

We continually strive to enhance accessibility across our property and digital platforms. Guests with specific accessibility needs are encouraged to inform us in advance at info@hotelvelina.in so we can make suitable arrangements for a comfortable stay

Requests, issues, and suggestions

At Hotel Velina, we value the comfort and feedback of every guest. If you have any special accessibility requests, face any issues during your stay or while using our website, or wish to share suggestions for improvement, we encourage you to reach out to us directly.

You can contact our team through the following channels:
📧 Email: hotelvelina7@gmail.com
📞 Phone: +91 9259479305

🏨 Address: Hotel Velina, Opposite Railway Station Road, Mohalla Afganaan, Near Private Bus Stand, Dhampur, District Bijnor, Uttar Pradesh – 246761